Privacy Policy

    Your privacy is a top priority at HaaNaa. We are committed to protecting the information you share with us and ensuring a secure experience on our platform.

    HaaNaa (“HaaNaa”, “we”, “us”, or “our”) is dedicated to protecting and respecting your privacy. This Privacy Policy (“Policy”) outlines how we collect, use, and safeguard your personal information when you use our app and services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Policy.

    1. Consent

    1. 1. Consent By using HaaNaa, you consent to the collection and processing of your data as described herein. If you do not agree, please discontinue using the Services. If you wish to revoke your consent, you can contact support@haanaa.com. Please note that doing so may limit your ability to use certain features.
    2. 2. Information We Collect To provide a better user experience, we collect the following types of information:

    2. Information We Collect

    • We collect various types of information to provide and improve our Services. This information is categorized as Non-Personal Information and Personal Information.

      • Non-Personal Information

        • Usage Data:Interactions with platform features, actions performed, and pages accessed.
        • Device Information: Technical details such as IP address, browser type, and operating system. We utilize analytics tools to assess user engagement and improve functionality.

      • Personal Information

        • Account Information: Name, email address, and other details provided during registration.
        • Contact Information: Phone number and mailing address, when applicable.
        • Financial Information: UPI, IMPS, or bank account details for processing transactions and distributing rewards.
        • Verification Documents: Government-issued identification (e.g., Aadhar, PAN) for authentication purposes.

    3. How We Use Your Information

    • We process collected data to:
      • Ensure smooth platform functionality and enhance features such as real-time event insights and expert-driven analysis.
      • Communicate updates, respond to inquiries, and send important notifications.
      • Analyze trends to enhance performance and user experience.
      • Strengthen security measures, prevent fraudulent activities, and detect unauthorized access.

    4. Data Sharing Practices

    • We do not sell your personal data. However, we may share information in the following circumstances:
      • With Trusted Partners: Third-party service providers, including payment processors, that help operate and enhance our platform.
      • Compliance with Legal Obligations: If required by law enforcement or regulatory authorities.
      • Business Transitions: In the event of a merger, acquisition, or corporate restructuring, data may be transferred securely.

    5. Data Protection Measures

    • We employ standard security protocols to protect your data against unauthorized access. However, no system is entirely immune to potential threats. While we take all necessary precautions, absolute security cannot be guaranteed.

    6. User Rights & Choices

    • You have the right to manage your data:
      • Review & Modify: Edit your account details via settings.
      • Account Suspension: Opt for temporary deactivation while keeping your data secure for future access.

    7. Age Restrictions

    • Our platform is intended for users aged 18 and above. If we determine that an underage user has registered, their data will be promptly removed.

    8. Fraud Prevention

    • Remain cautious of fraudulent communications impersonating HaaNaa. We will never request sensitive data through unofficial channels. Report suspicious activities to support@haanaa.com.

    9. Policy Modifications

    • We may revise this Policy as needed. Updates will be posted on this page, and we encourage periodic review to stay informed.

    10. Contact Us

    For inquiries regarding this Policy, reach out to: HaaNaa.


    Email: support@haanaa.com

    11. Effective Date

    This Privacy Policy is effective as of 9 July, 2024.